Job Description
Join our dynamic team as the first point of contact at Metro Business Group! We're seeking a polished Executive Receptionist to manage our front desk operations in Kansas City, MO. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced corporate environment. You'll be instrumental in maintaining our professional image while supporting executive staff and visitors. If you thrive in a people-centric role with opportunities for growth, apply today to become the face of our organization.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet and assist visitors with professional demeanor and problem-solving
- Coordinate meeting room bookings and equipment setup
- Process incoming/outgoing mail and manage office supply inventory
- Support administrative tasks including data entry and document management
- Collaborate with HR on onboarding procedures and badge issuance
- Maintain confidential records with discretion and professionalism
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills with attention to detail
- Professional appearance and customer service mindset
- High school diploma or equivalent; associates degree preferred
- Experience with scheduling software (e.g., Calendly) a plus