Job Description
Join our dynamic team as the Executive Receptionist at Metropolitan Solutions Group, a leading professional services firm in Cleveland's downtown core. You'll be the first point of contact for high-profile clients, executives, and partners, embodying our commitment to excellence in every interaction. This full-time role offers a competitive salary package, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings, possesses exceptional organizational skills, and takes pride in creating welcoming experiences. You'll manage a modern reception area, coordinate complex schedules, and support executive teams with precision and professionalism. If you're passionate about administrative excellence and want to contribute to a forward-thinking organization, we encourage you to apply.
Responsibilities
- Manage professional reception area including greeting visitors, answering multi-line phone system, and managing mail/deliveries
- Coordinate executive calendars, schedule meetings, and arrange complex travel itineraries
- Process incoming/outgoing correspondence and maintain accurate filing systems
- Assist with onboarding new employees and coordinate office supply inventory
- Support administrative projects including document preparation, data entry, and report generation
- Collaborate with departments to ensure seamless office operations and client experiences
Qualifications
- Minimum 3 years of executive receptionist or advanced administrative support experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with attention to detail and time management
- Ability to maintain composure and prioritize tasks in high-pressure situations
- Associates degree in Business Administration or related field preferred
- Experience with scheduling platforms (Calendly, Outlook) and office management systems