Job Description
Join our dynamic team as an Entry-Level Receptionist at Coastal Business Solutions! This hybrid role combines exceptional customer service with precise data entry tasks in our Virginia Beach headquarters. We're seeking a motivated individual with strong organizational skills to serve as the first point of contact for clients while maintaining accurate digital records. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive environment.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Perform accurate data entry of client information and transaction details
- Greet visitors and provide exceptional in-person customer service
- Coordinate office calendars and schedule meetings for executive team
- Process incoming/outgoing mail and manage office inventory
- Maintain digital filing systems with strict confidentiality protocols
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong typing skills (45+ WPM) with 95%+ accuracy
- Exceptional verbal communication and interpersonal abilities
- Detail-oriented with proven organizational skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of CRM systems preferred