Job Description
Join our dynamic team as an Entry-Level Receptionist in Baltimore! This role combines essential front-desk duties with critical data entry responsibilities. You'll be the first point of contact for clients, ensuring exceptional customer service while maintaining accurate digital records. Perfect for career starters with administrative aspirations and a passion for precision.
Responsibilities
- Manage incoming calls and direct communications professionally
- Perform accurate data entry into CRM and database systems
- Handle client appointments and scheduling coordination
- Maintain organized filing systems (physical and digital)
- Process incoming/outgoing mail and deliveries
- Assist with basic office administrative tasks
- Support team projects as needed
Qualifications
- High school diploma or equivalent required
- Basic proficiency in Microsoft Office Suite
- Strong typing skills (minimum 45 WPM)
- Excellent communication and interpersonal abilities
- Attention to detail and accuracy-focused mindset
- Ability to multitask in a fast-paced environment
- Prior customer service experience preferred
- Professional appearance and demeanor