Job Description
Join our dynamic team as an Entry-Level Receptionist at Baltimore Business Solutions! This is an exciting opportunity to launch your career in a professional environment while honing essential administrative and data management skills. We're seeking a detail-oriented individual with a passion for customer service and accuracy to serve as the first point of contact for our clients. You'll gain hands-on experience with office operations, digital record-keeping, and client communication in our fast-paced downtown Baltimore office. We offer comprehensive training, career advancement opportunities, and a supportive team culture committed to your professional growth.
Responsibilities
- Manage front desk operations including greeting visitors, answering multi-line phone systems, and directing inquiries
- Perform accurate data entry of client information, appointment details, and transaction records into CRM systems
- Coordinate office communications including email correspondence, scheduling, and inter-departmental messaging
- Maintain digital and physical filing systems with strict attention to confidentiality and organization
- Assist with administrative tasks such as document preparation, mail sorting, and supply inventory
- Support team projects with data compilation, report generation, and document formatting
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data entry software
- Excellent typing speed (minimum 45 WPM) with high accuracy in alphanumeric data entry
- Strong verbal communication skills and professional phone etiquette
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Previous customer service or administrative experience preferred
- Reliable transportation and punctual attendance essential