Job Description
Join our dynamic team as an Entry-Level Receptionist and become the first point of contact for our Philadelphia office. This role combines essential administrative duties with data entry responsibilities, offering a perfect launchpad for your career in business operations. At Metropolitan Business Solutions, we value precision, professionalism, and proactive customer service. You'll work in a modern downtown environment supporting our diverse client portfolio while developing foundational skills in digital documentation and office management.
Responsibilities
- Accurately input, update, and maintain client data in CRM systems with 99%+ precision
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors professionally, schedule appointments, and coordinate meeting logistics
- Process incoming/outgoing mail and digital correspondence with strict confidentiality
- Assist with basic administrative tasks including document scanning and filing
- Support team projects by compiling reports and generating data summaries
- Maintain organized reception area and office supply inventory
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 40 WPM typing speed with 10-key proficiency
- Experience with Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and error-free data handling skills
- Professional phone etiquette and customer service aptitude
- Ability to multitask in fast-paced environment with minimal supervision
- Punctuality and reliable attendance record
- Basic familiarity with CRM systems (training provided)