Job Description
Join our dynamic team as an Entry-Level Receptionist at Metro Business Solutions! This is your gateway to a rewarding administrative career in Baltimore's thriving business district. We're seeking a polished professional to serve as the first point of contact for our clients and visitors. In this hybrid role, you'll master data entry precision while delivering exceptional customer experiences. Our supportive environment offers comprehensive training and clear pathways for growth into specialized administrative roles. If you're detail-oriented, tech-savvy, and passionate about creating positive first impressions, this is the perfect launchpad for your career!
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail handling
- Perform accurate data entry for client records, appointments, and correspondence
- Greet and assist visitors with exceptional customer service and problem resolution
- Coordinate office calendars, meeting room bookings, and equipment reservations
- Process incoming/outgoing mail, packages, and deliveries with meticulous tracking
- Maintain organized reception area and common spaces with professional standards
- Assist with document preparation, filing, and digital record management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in customer service or administrative support
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Accurate typing speed of 40+ WPM with 95% data entry accuracy
- Exceptional verbal communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Professional demeanor with polished business appearance