Job Description
Join our award-winning team at Pacific Northwest Solutions as a Data Entry Specialist & Receptionist. This hybrid role combines critical administrative support with client-facing excellence in our downtown Seattle headquarters. You'll be the first point of contact for high-profile clients while maintaining 99.9% data accuracy in our CRM system. Enjoy competitive compensation, comprehensive benefits, and a modern workspace with skyline views. We're seeking a detail-oriented professional who thrives in fast-paced environments and values precision.
Responsibilities
- Accurately input and update client information, sales data, and inventory records into Salesforce and proprietary systems
- Manage multi-line phone system, screen calls, and redirect inquiries to appropriate departments
- Process incoming/outgoing mail, shipments, and office supplies with meticulous tracking
- Schedule appointments, coordinate meeting logistics, and maintain executive calendars
- Generate daily/weekly reports using Excel and internal analytics platforms
- Assist with onboarding documentation and new hire paperwork preparation
Qualifications
- Minimum 2 years experience in data entry with 10,000+ keystrokes/minute typing speed
- Proficiency in Microsoft Office Suite (Excel pivot tables essential)
- CRM experience (Salesforce or HubSpot preferred)
- Exceptional attention to detail with demonstrated error rates <0.5%
- Professional phone etiquette and client service orientation
- Ability to prioritize tasks in fast-paced environments
- High school diploma or equivalent; associate degree preferred