Job Description
Join our dynamic team as a Data Entry Receptionist at Pacific Northwest Solutions! We're seeking a detail-oriented professional to serve as the first point of contact while managing critical data entry operations. This hybrid role combines exceptional customer service with precise administrative support in a fast-paced tech environment. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in Seattle's thriving business district.
Responsibilities
- Accurately enter, update, and maintain client information in CRM systems with zero tolerance for errors
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Process incoming/outgoing mail, packages, and deliveries with meticulous tracking
- Schedule appointments and coordinate meeting logistics for executive team
- Generate daily/weekly reports using Excel and proprietary software
- Assist with office supply inventory management and vendor coordination
- Maintain confidential records with strict adherence to HIPAA/GDPR protocols
Qualifications
- Minimum 2 years experience in data entry with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM platforms
- Exceptional verbal/written communication skills with professional phone etiquette
- High school diploma or equivalent; associate's degree preferred
- Ability to multitask in high-pressure environments while maintaining accuracy
- Experience with calendar management and scheduling software
- Background in healthcare or B2B customer service environments a plus