Job Description
Join our dynamic team as a Data Entry Receptionist at MetroCorp Solutions! We're seeking a detail-oriented professional to serve as the first point of contact while maintaining accurate digital records. This hybrid role blends exceptional customer service with precise data management in our fast-paced Seattle headquarters. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in a collaborative environment.
Responsibilities
- Accurately input and update client data into CRM systems with 99%+ precision
- Manage multi-line phone system, screen calls, and redirect inquiries to appropriate departments
- Process incoming/outgoing correspondence and maintain digital filing systems
- Coordinate meeting schedules, conference rooms, and office logistics
- Perform daily data audits and reconcile discrepancies
- Assist with administrative tasks including report generation and mail processing
- Train junior staff on data entry protocols and office procedures
Qualifications
- Minimum 2 years experience in data entry/reception roles
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Typing speed of 60+ WPM with 98% accuracy
- Experience with CRM systems (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent; associate's degree preferred
- Professional demeanor with strong customer service orientation