Job Description
Join our dynamic team as an Administrative Assistant specializing in data entry for the City of Virginia Beach. This vital role supports municipal operations by ensuring accurate information management across multiple departments. We're seeking a detail-oriented professional to maintain our digital records, process citizen requests, and streamline administrative workflows. Enjoy competitive benefits, professional development opportunities, and the chance to make a direct impact on our community's efficiency.
Responsibilities
- Maintain and update digital databases with 99.9% accuracy
- Process and verify incoming documents/forms for completeness
- Generate monthly reports and analytics for department heads
- Coordinate with other city departments to resolve data discrepancies
- Manage confidential citizen records and sensitive information
- Assist in streamlining administrative workflows through process improvement
- Respond to public inquiries via phone/email with professionalism
- Train staff on new data management protocols
Qualifications
- Minimum 2 years of professional data entry experience
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Proven ability to handle confidential information with discretion
- High school diploma or equivalent; associate's degree preferred
- Typing speed of 60+ WPM with exceptional accuracy
- Strong problem-solving and organizational skills
- Familiarity with government record-keeping standards
- Ability to multitask in a fast-paced public sector environment