Job Description
Join the City of Seattle's dynamic team as a Local Administrative Assistant specializing in data entry. This full-time role is perfect for detail-oriented professionals passionate about supporting municipal operations with precision and efficiency. Enjoy competitive benefits, professional development opportunities, and the chance to contribute to one of America's most innovative cities.
We seek a proactive individual to maintain accurate digital records, coordinate departmental workflows, and deliver exceptional administrative support. Your expertise will directly impact service delivery and public satisfaction across Seattle's diverse communities.
Responsibilities
- Accurately enter, update, and maintain critical departmental databases with 99%+ precision
- Process and verify high-volume forms, permits, and citizen requests within SLAs
- Coordinate calendars, meetings, and communications for department leadership
- Generate routine reports and analytics using Excel and proprietary systems
- Manage digital filing systems and ensure compliance with retention policies
- Provide frontline support to citizens via phone, email, and in-person inquiries
- Collaborate with cross-functional teams on special projects and process improvements
Qualifications
- Minimum 2 years professional data entry experience with 10,000+ keystrokes/hour
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Proven experience with CRM or government record management systems
- Ability to maintain confidentiality and handle sensitive information
- Excellent written and verbal communication skills
- Associates degree in Business Administration or related field preferred
- Experience with municipal or public sector operations a plus
- Ability to multitask in fast-paced environment with competing priorities