Job Description
Join our dynamic team as a Weekend Receptionist at MetroHub Solutions, where your precision and customer service skills will shine! This role is perfect for detail-oriented professionals seeking weekend flexibility in Baltimore's vibrant downtown. You'll be the first point of contact for our clients, managing high-volume data entry while maintaining a welcoming front-desk presence. Enjoy a supportive environment with competitive compensation and opportunities for professional growth in a growing company.
Responsibilities
- Accurately input and manage client data into CRM systems with 99%+ precision
- Manage multi-line phone systems, screening calls, and taking detailed messages
- Greet visitors, schedule appointments, and maintain reception area appearance
- Process incoming/outgoing mail and shipments with tracking documentation
- Assist with document preparation, filing, and basic administrative tasks
- Collaborate with weekday staff to ensure seamless operations
Qualifications
- Minimum 1 year data entry experience with 10,000+ keystrokes/minute accuracy
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Exceptional customer service skills with professional phone etiquette
- Ability to work independently during weekend shifts (Saturday/Sunday)
- High school diploma or equivalent; college coursework preferred
- Basic knowledge of office equipment (printers, scanners, copiers)
- Reliable transportation to downtown Baltimore location