Job Description
Join Our Team as a Weekend Receptionist in Louisville, KY!
We are looking for a professional and energetic Weekend Receptionist to represent our brand at the front desk. If you excel in customer service, enjoy a fast-paced environment, and want to work weekends without sacrificing your career growth, this is the perfect opportunity for you.
At Louisville Downtown Hospitality Group, we pride ourselves on delivering exceptional guest experiences. You will be the first point of contact for our valued visitors, setting the tone for their entire stay.
Responsibilities
- Manage the front desk operations during weekend shifts, ensuring a welcoming and organized environment for all guests.
- Greet and direct visitors with a warm, professional demeanor, answering questions and resolving inquiries promptly.
- Answer and screen incoming calls, transferring lines and taking accurate messages.
- Assist with administrative duties such as mail sorting, filing, data entry, and scheduling.
- Process check-ins and check-outs efficiently using our property management software.
- Maintain the cleanliness and professional appearance of the reception area and lobby.
Qualifications
- Previous experience as a receptionist or in a customer service role is preferred.
- Must be available to work weekends (Saturday and Sunday).
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and the ability to multitask effectively.
- A friendly, approachable, and professional attitude is essential.