Job Description
Join our award-winning hospitality team as a Weekend Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our busiest weekend operations. This is your chance to shine in a dynamic downtown Detroit environment with immediate start opportunities. Enjoy competitive pay, flexible scheduling, and comprehensive training designed to accelerate your career growth in the service industry.
Responsibilities
- Manage front desk operations during weekend shifts (Sat-Sun)
- Handle guest check-ins/checkouts with efficiency and warmth
- Coordinate reservations and manage room availability systems
- Respond to guest inquiries with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and professionalism
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years in customer service or hospitality
- Proficiency with reservation software (e.g., Opera, PMS)
- Exceptional communication and conflict resolution abilities
- Ability to work independently during peak weekend hours
- Valid Michigan driver's license (if required for errands)
- Flexible availability including weekend holidays