Job Description
Join our dynamic team as a Weekend Receptionist at Nashville Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during weekend shifts. This flexible schedule role is perfect for work-life balance while showcasing your hospitality excellence. Enjoy competitive compensation, comprehensive training, and a vibrant team environment in Music City's thriving hospitality scene.
Responsibilities
- Manage front desk operations with professionalism during weekend shifts (Fri-Sun)
- Handle guest check-ins/check-outs, reservations, and payment processing
- Coordinate with housekeeping and maintenance teams for seamless operations
- Answer multi-line phones and direct inquiries to appropriate departments
- Maintain accurate guest records and confidential information
- Assist with event coordination and special requests
- Process mail/deliveries and manage office supplies inventory
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Strong problem-solving and multitasking abilities
- Professional appearance and polished demeanor
- Flexibility to work weekends and holidays
- High school diploma or equivalent required
- Basic knowledge of Nashville tourism landscape preferred