Job Description
We are seeking an energetic Receptionist to join our dynamic team at Oceanview Medical Center. This immediate opening requires a professional who excels in creating welcoming environments and managing administrative operations. As the first point of contact, you'll represent our commitment to patient care while handling critical daily tasks. Join our award-winning healthcare facility where your contributions directly impact patient satisfaction and operational efficiency.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments using EMR systems while maintaining accurate records
- Process insurance verifications and collect co-payments
- Maintain clean, organized reception area with professional appearance
- Coordinate with medical staff for patient flow management
- Handle confidential patient information with HIPAA compliance
- Assist with basic administrative tasks like filing and data entry
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Customer service mindset with conflict resolution skills
- Basic medical terminology knowledge