Job Description
Join our award-winning medical team as a Receptionist and become the welcoming face of our practice! We're seeking a polished professional to manage front desk operations in our busy Boston clinic. This urgent full-time position offers competitive pay, comprehensive benefits, and immediate start for the right candidate. Be part of a patient-centered environment where your organizational skills directly impact patient experience.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Process patient registrations and maintain accurate digital records
- Coordinate appointment scheduling and calendar management
- Handle incoming/outgoing mail, deliveries, and office supplies
- Assist with insurance verification and billing documentation
- Support HIPAA compliance protocols for sensitive patient data
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of professional receptionist/front desk experience
- Expertise in medical scheduling software (e.g., Epic, Cerner)
- Proficiency in Microsoft Office Suite and data entry systems
- Exceptional interpersonal and conflict-resolution skills
- Ability to multitask in fast-paced healthcare environment
- Knowledge of HIPAA regulations and patient privacy protocols