Job Description
Join our dynamic team at Metro Business Solutions as a Senior Receptionist in Jacksonville, FL! We're seeking a polished professional to be the first point of contact for our clients and visitors. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a collaborative environment. If you're passionate about exceptional customer service and administrative excellence, we encourage you to apply today!
Responsibilities
- Manage multi-line phone system and direct incoming calls to appropriate departments
- Greet and assist all visitors with professionalism and warmth
- Handle incoming/outgoing mail and packages with accuracy
- Maintain reception area cleanliness and professional appearance
- Coordinate meeting room bookings and equipment setup
- Process incoming payments and manage petty cash transactions
- Assist with basic office support tasks including data entry and filing
- Support HR functions including onboarding documentation and scheduling
Qualifications
- Minimum 3 years of professional receptionist/front desk experience
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Experience with multi-line phone systems and office equipment
- Professional appearance and customer service-oriented mindset
- Ability to handle sensitive information with confidentiality
- High school diploma or equivalent; associate degree preferred