Job Description
Join our dynamic team at Pinnacle Solutions Group as a Receptionist with exceptional data entry capabilities. As the first point of contact for our Philadelphia headquarters, you'll embody our commitment to professionalism while managing critical administrative functions. This hybrid role combines exceptional customer service with precise data management, making it ideal for detail-oriented professionals seeking growth in a collaborative environment.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Accurately enter and maintain client/employee data in Salesforce and proprietary systems
- Coordinate complex meeting schedules across 15+ conference rooms and executive calendars
- Process incoming/outgoing mail, packages, and couriers with meticulous tracking
- Support HR functions including new hire onboarding documentation
- Assist with vendor invoice processing and expense report reconciliation
- Maintain digital and physical filing systems with strict confidentiality protocols
Qualifications
- Minimum 2 years receptionist/front desk experience in corporate environment
- Proven data entry accuracy rate of 99.5%+ with 10,000+ keystrokes per minute
- Expert proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- CRM experience required (Salesforce preferred)
- Exceptional communication and conflict resolution skills
- High school diploma or equivalent; associate's degree preferred
- Ability to manage competing priorities with calm professionalism