Job Description
Are you a dedicated professional looking for local receptionist jobs with immediate hiring opportunities in Fresno, CA? Apex Medical Center is currently seeking a welcoming and organized Receptionist to join our front office team. We pride ourselves on providing exceptional patient care and maintaining a professional environment.
In this role, you will be the first point of contact for our patients and visitors, representing the face of our organization. We offer a competitive salary, a supportive work culture, and opportunities for growth within the company. If you have a knack for customer service and administrative support, we want to hear from you.
Responsibilities
- Front Desk Management: Greet visitors, clients, and patients warmly and direct them to the appropriate department or staff member.
- Phone Operations: Answer incoming calls professionally, screen and route them to the correct extensions, and take accurate messages.
- Scheduling: Manage the appointment calendar, verify patient information, and send appointment reminders via phone or email.
- Administrative Support: Handle incoming and outgoing mail, process invoices, and perform general data entry tasks with a high level of accuracy.
- Office Supplies: Monitor inventory levels for office supplies and place orders as needed to ensure smooth daily operations.
- Customer Service: Assist visitors with inquiries regarding services, hours, and directions to maintain a positive patient experience.
- Security: Enforce security protocols by checking badges and maintaining visitor logs.
Qualifications
- Experience: Minimum of 1-2 years of experience as a Receptionist or in a similar administrative role.
- Education: High school diploma or GED required; Associate's degree preferred.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professionalism: Demonstrate a professional appearance and demeanor at all times.
- Availability: Ability to work full-time hours, including some weekends or holidays if required.