Job Description
Are you a welcoming professional ready to make a great first impression? Apex Business Solutions is currently seeking a dedicated and organized Receptionist to join our full-time team in Jacksonville, FL. We are immediately hiring for this exciting opportunity, offering a dynamic work environment and room for growth.
As the face of our company, you will play a crucial role in ensuring our clients and employees feel valued from the moment they walk through the door. If you thrive in a fast-paced office setting and possess exceptional communication skills, we want to hear from you.
Responsibilities
- Front Desk Management: Greet visitors warmly, answer incoming calls professionally, and direct inquiries to the appropriate personnel.
- Appointment Scheduling: Manage the company calendar, schedule appointments, and send reminders to clients and staff.
- Mail & Distribution: Sort and distribute incoming mail and packages efficiently to ensure smooth daily operations.
- Customer Service: Address client questions and concerns with patience and professionalism, maintaining a positive brand image.
- Office Maintenance: Maintain a clean, organized, and welcoming reception area and common spaces.
- Data Entry: Update and maintain accurate records in our CRM and office databases.
- Event Coordination: Assist in organizing company events, meetings, and lunch-and-learns.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree preferred.
- Experience: Minimum of 1-2 years of professional receptionist or administrative support experience.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail and the ability to multitask in a busy environment.
- Interpersonal: Friendly, approachable demeanor with a customer-service-first attitude.
- Reliability: Punctual and dependable with a flexible schedule.