Job Description
Join our dynamic team as a Receptionist / Data Entry Specialist at MetroLink Solutions, where professionalism meets opportunity in the heart of Scranton's business corridor. This entry-level role is your gateway to a thriving administrative career with growth potential into office management or data analytics tracks. Enjoy competitive benefits, modern workspaces, and mentorship from industry veterans.
As the first point of contact for clients and partners, you'll represent our commitment to excellence while supporting critical backend operations. We value precision, initiative, and a customer-first mindset in every interaction.
Responsibilities
- Manage multi-line phone systems with professional call routing and message handling
- Perform accurate data entry into CRM and ERP systems (minimum 45 WPM typing speed)
- Coordinate office logistics: scheduling, mail processing, and supply inventory
- Assist with document preparation using Microsoft Office Suite (Word, Excel, Outlook)
- Support HR functions onboarding paperwork and employee records management
- Maintain secure filing systems for confidential client and operational data
- Collaborate with IT department on equipment setup and troubleshooting
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 6 months data entry experience or proven proficiency in typing tests
- Proficiency in Microsoft Office Suite and basic office equipment
- Strong organizational skills with attention to detail in documentation
- Excellent verbal communication and professional phone etiquette
- Ability to multitask in fast-paced environments with competing priorities
- Basic knowledge of confidentiality protocols and data security practices
- Valid Pennsylvania driver's license (for occasional off-site errands)