Job Description
Are you a charismatic professional looking to make a lasting first impression? We are seeking a dedicated and polished Receptionist to join our dynamic team in the heart of Cleveland, Ohio. As the face of our organization, you will play a pivotal role in ensuring our guests feel welcomed and our operations run seamlessly. If you thrive in a fast-paced environment and possess a keen eye for detail, we want to hear from you.
Responsibilities
- Manage the front desk operations, including greeting visitors and directing them to the appropriate personnel.
- Answer, screen, and forward incoming calls with a professional and courteous tone.
- Manage incoming and outgoing mail, packages, and deliveries efficiently.
- Schedule appointments and maintain the company calendar using MS Outlook or Google Calendar.
- Assist with general administrative tasks, including filing, data entry, and maintaining office supplies inventory.
- Provide exceptional customer service to clients, vendors, and employees alike.
Qualifications
- High school diploma or equivalent required; associate’s degree or business training is a plus.
- Proven experience in a receptionist or front desk role preferred.
- Excellent verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong organizational skills and the ability to multitask in a busy office setting.
- Ability to stand for extended periods and lift up to 20 lbs as needed.