Job Description
Join our dynamic team as a Full-Time Receptionist where your data entry prowess will shine! We're seeking a polished professional to serve as the first point of contact for our Cleveland headquarters. This hybrid role combines exceptional customer service with precise administrative support, including maintaining digital records and processing critical information. Enjoy competitive benefits, modern office amenities, and opportunities for career growth within our expanding organization.
Responsibilities
- Accurately input and maintain client data in CRM systems with 99% precision
- Manage multi-line phone system and professionally route 50+ daily calls
- Coordinate office calendars and schedule meetings across departments
- Process incoming/outgoing mail and manage inventory of office supplies
- Prepare daily/weekly reports using Excel and proprietary software
- Assist with onboarding new employees and orientation materials
- Uphill strict confidentiality protocols for sensitive company information
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years experience in data entry or administrative role
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Typing speed of 45+ WPM with 98% accuracy
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and problem-solving abilities
- Experience with CRM systems (Salesforce preferred)