Job Description
We are seeking a dedicated and highly organized Professional Receptionist to join our growing team in the heart of Detroit. As the first point of contact for our clients and partners, you will set the tone for their entire experience with our company. If you are a reliable individual with a polished professional demeanor and a passion for providing exceptional service, we want to hear from you.
At Apex Administrative Services, we pride ourselves on a collaborative work environment and offer a competitive benefits package including health insurance, paid time off, and opportunities for professional development.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all visitors and direct them to the appropriate personnel or waiting areas.
- Phone Management: Answer, screen, and forward incoming calls efficiently while maintaining a courteous and helpful tone.
- Mail and Distribution: Sort and distribute incoming mail, packages, and deliveries to the correct departments or employees.
- Calendar Management: Manage the daily schedule for the executive team, including scheduling appointments and coordinating meetings.
- Office Maintenance: Maintain a tidy, organized, and welcoming reception area at all times.
- Data Entry: Update and maintain accurate records in the company database and CRM systems.
- Event Coordination: Assist in the coordination of company events and visitor parking arrangements.
Qualifications
- Education: High school diploma or GED is required.
- Experience: Minimum of 1-2 years of experience in a receptionist, front desk, or administrative support role is preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Interpersonal: Strong interpersonal skills with the ability to interact professionally with individuals from diverse backgrounds.
- Organization: Strong organizational skills and the ability to multitask in a fast-paced environment.