Job Description
Are you a warm, organized professional looking for a rewarding part-time opportunity in the heart of Cleveland? Cleveland Medical Center is seeking a dedicated Receptionist to join our dynamic administrative team. We pride ourselves on providing exceptional patient care, and we are looking for someone who embodies our values of professionalism, empathy, and efficiency.
In this role, you will be the first point of contact for our patients and visitors, ensuring a welcoming and seamless experience. We offer a flexible schedule to accommodate your lifestyle, making it the perfect opportunity for students or those seeking work-life balance.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00)
- Flexible scheduling options
- Opportunity for growth within the organization
- Supportive and collaborative work environment
Responsibilities
- Greet and welcome patients and visitors with a professional demeanor, managing the front desk operations efficiently.
- Answer, screen, and redirect incoming phone calls to the appropriate departments or individuals.
- Manage and maintain the appointment calendar, ensuring no scheduling conflicts arise.
- Process incoming and outgoing mail, packages, and faxes in a timely manner.
- Assist with basic data entry, filing, and administrative documentation as needed.
- Maintain the cleanliness and organization of the reception area and waiting lounge.
- Resolve visitor inquiries and direct them to the correct location within the facility.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience as a receptionist or in a front-office role is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong interpersonal skills with the ability to multitask in a fast-paced environment.
- Professional appearance and a friendly, customer-service-oriented attitude.
- Must be reliable and punctual.