Job Description
Join our dynamic team in Cleveland as a pivotal Office Support Specialist! As the first point of contact for our thriving organization, you'll embody our commitment to excellence while managing daily operations with precision. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a collaborative environment. If you're a detail-oriented professional with a passion for creating exceptional experiences, we invite you to apply and become an integral part of our success story.
Responsibilities
- Manage front desk operations including visitor greeting, call screening, and mail/package distribution
- Coordinate office communications and maintain digital filing systems with 99.9% accuracy
- Schedule meetings, manage conference rooms, and support executive calendars using Microsoft Outlook
- Process vendor invoices, expense reports, and purchase orders within established timelines
- Assist in onboarding new hires with equipment setup and orientation materials
- Collaborate with IT, HR, and facilities teams to resolve operational issues proactively
- Maintain inventory of office supplies and equipment ordering protocols
Qualifications
- Associate's degree in Business Administration or related field (or equivalent experience)
- Minimum 2 years of professional receptionist or office support experience
- Advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional verbal communication and customer service skills
- Proven ability to multitask in fast-paced environments with competing priorities
- Knowledge of office equipment (printers, phone systems, AV setups)
- Professional demeanor with ability to maintain confidentiality and discretion