Job Description
Join our award-winning team as an Office Support Specialist and be the face of our innovation hub in Boston's Financial District. We're seeking a motivated professional to deliver exceptional front-desexperiences while supporting 50+ employees across departments. This hybrid role offers growth into executive admin paths with competitive benefits and quarterly professional development stipends.
Responsibilities
- Manage multi-line phone system with 100+ daily calls and route inquiries to appropriate departments
- Greet and screen visitors while maintaining secure visitor log and badge issuance
- Coordinate conference room bookings, catering, and AV equipment for 15+ daily meetings
- Process incoming/outgoing mail, packages, and manage office supply inventory
- Support HR functions including new hire onboarding paperwork and benefits administration
- Maintain digital filing systems and ensure compliance with document retention policies
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in administrative/reception roles
- Proficiency in Microsoft Office Suite and scheduling platforms
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced environments with competing priorities
- Discretion when handling confidential information
- Valid Massachusetts driver's license for occasional supply runs