Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Wichita, KS! We're seeking a professional and compassionate individual to provide exceptional front-desk support during evening hours. This is an immediate opportunity for dedicated candidates who thrive in fast-paced environments and prioritize patient experience. Enjoy competitive pay, comprehensive benefits, and a supportive work culture. Apply today to become an integral part of our patient-first organization!
Responsibilities
- Manage incoming calls and patient inquiries with professionalism and empathy
- Schedule appointments and maintain accurate electronic health records
- Assist with patient check-in/check-out processes and insurance verification
- Coordinate with medical staff to ensure seamless patient flow
- Manage office supplies and maintain a clean, welcoming reception area
- Handle confidential information with HIPAA compliance
- Resolve patient concerns promptly and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in customer service or healthcare reception
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and scheduling software
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Flexibility to work nights, weekends, and holidays as needed
- Valid CPR certification (or willingness to obtain)