Job Description
We are seeking a highly organized and professional Night Shift Receptionist to join our dynamic team in Chicago, Illinois. As a critical member of our Office Support department, you will be responsible for managing our front desk operations during evening hours, ensuring a welcoming and secure environment for our staff and visitors.
In this role, you will act as the primary point of contact for all incoming calls and guests, handling inquiries with a polite and professional demeanor. We are looking for a reliable individual who can work independently during the night shift and contribute to our company culture of excellence and efficiency.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner, checking in guests and managing the reception area.
- Answer, screen, and route incoming telephone calls to the appropriate departments or personnel promptly.
- Manage incoming and outgoing mail, packages, and deliveries with accuracy.
- Monitor building security systems, including access control and key management.
- Perform light administrative duties such as data entry, filing, and maintaining digital records.
- Assist with scheduling appointments and managing calendars for department heads.
- Ensure the reception area is kept clean, organized, and fully stocked with supplies at all times.
Qualifications
- High school diploma or GED required; previous receptionist experience is preferred.
- Must be available to work night shifts, including weekends and holidays.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong problem-solving abilities and the ability to work independently with minimal supervision.
- Ability to maintain a professional appearance and demeanor in a 24/7 operational environment.
- Must pass a background check and drug screening.