Job Description
Join our dynamic team as a Night Shift Receptionist in the heart of New Orleans! We're seeking a polished professional to manage our front desk operations during evening hours with a flexible schedule that accommodates your lifestyle. This role is perfect for individuals who thrive in fast-paced environments and value work-life balance. Enjoy competitive compensation, comprehensive benefits, and the opportunity to be the first point of contact for our prestigious clientele. Apply today to become part of New Orleans' premier hospitality experience!
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM)
- Handle incoming calls, emails, and visitor inquiries with exceptional professionalism
- Coordinate guest check-ins/check-outs using our proprietary reservation system
- Process payments and maintain accurate financial records
- Coordinate with security and maintenance teams for facility management
- Assist with administrative tasks including scheduling and document management
- Uphold brand standards through impeccable service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 2 years of front desk or customer service experience
- Proficiency in reservation software (e.g., Opera, Amadeus)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Flexible availability including weekends and holidays
- Basic knowledge of New Orleans tourism landscape preferred
- Valid driver's license and reliable transportation