Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours in our vibrant Austin location. This flexible role offers competitive compensation and a supportive environment where your organizational skills shine. Enjoy a 4-day work week with rotating weekends, comprehensive benefits, and opportunities for growth within our expanding hospitality network. If you thrive in fast-paced settings and excel at creating exceptional guest experiences, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening hours (10 PM - 6 AM), including check-ins, check-outs, and guest inquiries
- Maintain accurate guest records and reservation systems while ensuring data confidentiality
- Coordinate with security and overnight staff for seamless facility operations
- Handle emergency protocols and incident reporting with calm professionalism
- Perform light administrative tasks including filing, inventory management, and report generation
- Uphold brand standards through exceptional service and facility appearance
Qualifications
- Minimum 1 year experience in front desk, hospitality, or customer service role
- Proven ability to multitask in high-pressure environments
- Proficiency with reservation systems (e.g., Opera, Sabre) and MS Office Suite
- Exceptional communication and conflict resolution skills
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license and reliable transportation
- Basic first aid/CPR certification preferred