Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Solutions! We're seeking a dedicated professional to manage our front desk operations during evening hours. This immediate opportunity offers competitive pay, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced settings and excel at customer service, apply now to become part of our award-winning hospitality group!
Responsibilities
- Manage front desk operations during night shift (5 PM - 1 AM)
- Handle guest check-ins/checkouts with exceptional service
- Answer multi-line phones and route calls appropriately
- Process reservations and manage booking systems
- Coordinate with security and overnight staff
- Maintain accurate guest records and documentation
- Respond to emergency situations calmly and effectively
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in hotel management software (e.g., Opera)
- Strong written and verbal communication skills
- Ability to work independently during night hours
- Basic knowledge of emergency protocols
- High school diploma or equivalent required
- Flexible availability including weekends/holidays
- Valid driver's license preferred