Job Description
Join our dynamic team as an immediate Night Shift Receptionist and become the cornerstone of our guest experience. This premium opportunity offers competitive compensation and a supportive environment where your professionalism shines. As the first point of contact, you'll embody our brand's excellence while managing front desk operations with precision. We value night owls who thrive in after-hours settings and bring exceptional organizational skills to every interaction. Enjoy a modern workplace with growth potential and a culture that recognizes your contributions.
Responsibilities
- Manage front desk operations during night shift, including call screening and visitor greeting
- Coordinate room bookings, reservations, and guest inquiries with seamless efficiency
- Maintain accurate records of nightly activities, incidents, and maintenance requests
- Operate office equipment including PBX systems, scheduling software, and security protocols
- Coordinate with security teams and emergency services during overnight hours
- Prepare daily reports and handover documentation for day-shift staff
- Ensure lobby and common areas remain pristine and secure throughout shift
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional communication skills and professional phone etiquette
- Proficiency in MS Office Suite and property management systems
- Ability to multitask in high-pressure situations with composure
- Valid Pennsylvania driver's license and reliable transportation
- Flexibility to work weekends, holidays, and extended overnight hours
- Basic first aid/CPR certification preferred
- Strong problem-solving abilities and conflict resolution skills