Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We're seeking a dedicated professional to deliver exceptional service while maintaining a smooth workflow in our fast-paced environment. This immediate hire opportunity offers competitive pay and comprehensive benefits. If you thrive in nocturnal settings and excel in customer care, apply now to start your rewarding career journey.
Responsibilities
- Manage incoming calls and patient inquiries during night shift hours
- Coordinate patient check-ins and appointments using EMR systems
- Handle confidential patient data with HIPAA compliance
- Assist with administrative tasks including scheduling and record-keeping
- Collaborate with night staff to ensure seamless patient transitions
- Maintain a clean and organized reception area
- Respond to after-hours emergencies following protocol
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EMR systems and Microsoft Office Suite
- Strong multitasking abilities under pressure
- Excellent communication and interpersonal skills
- Ability to work independently during night shifts
- Basic medical terminology knowledge preferred
- Valid California driver's license (if required for occasional errands)