Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Omaha Healthcare Solutions! We're seeking a detail-oriented professional to provide exceptional front-desk support during evening hours. Enjoy a flexible schedule with competitive pay and benefits including health insurance, paid time off, and retirement savings. Work in a modern, state-of-the-art facility where your contributions directly impact patient experiences. If you thrive in a fast-paced environment and value work-life balance, this opportunity is perfect for you!
Responsibilities
- Manage front-desist operations during evening shifts (6 PM - 6 AM)
- Handle patient check-ins, appointment scheduling, and insurance verification
- Answer multi-line phone systems with professional etiquette
- Maintain accurate patient records using EMR systems
- Coordinate with medical staff for urgent patient needs
- Process payments and manage billing inquiries
- Ensure lobby cleanliness and supply inventory
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in EMR systems (Epic preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Flexibility to cover varied evening shifts
- Valid Nebraska driver's license