Job Description
Join our award-winning team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role offers exceptional work-life balance with a consistent night shift schedule (11 PM - 7 AM) and includes competitive pay, comprehensive benefits, and career advancement opportunities. If you thrive in dynamic environments and excel at creating welcoming experiences, this is your chance to shine in Columbus's vibrant hospitality scene.
Responsibilities
- Manage front desk operations during night shift (11 PM - 7 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Coordinate with security and housekeeping teams
- Resolve guest inquiries and escalate complex issues
- Maintain accurate shift logs and incident reports
- Operate property management systems (e.g., Opera)
- Ensure lobby and common areas remain pristine
- Handle emergency protocols calmly and professionally
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficient in Microsoft Office and property management software
- Ability to work independently during night hours
- Flexible schedule availability including weekends/holidays
- High school diploma or equivalent required
- Valid driver's license preferred
- First Aid/CPR certification a plus