Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. This immediate opening offers a competitive salary package, comprehensive benefits, and opportunities for career growth. We're seeking a professional with exceptional communication skills to manage front desk operations overnight, ensuring seamless patient experiences while maintaining strict confidentiality standards.
Responsibilities
- Manage front desk operations during night shift (11 PM - 7 AM)
- Handle incoming calls and route patients to appropriate departments
- Verify patient insurance information and manage electronic records
- Coordinate with security team for after-hours facility access
- Process patient check-ins and maintain accurate documentation
- Prepare daily reports for morning staff handover
- Respond to emergency protocols with calm professionalism
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in medical software (EHR systems preferred)
- Exceptional phone etiquette and conflict resolution skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge
- Valid Georgia driver's license (for potential errands)
- Ability to stand for extended periods
- Background check and drug screening required