Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Minneapolis! We offer a flexible schedule and competitive compensation for dedicated professionals. Enjoy a supportive environment with opportunities for growth while providing exceptional patient experiences during critical overnight hours. If you're a night owl with strong organizational skills and a passion for customer service, this role is your perfect fit.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greets and registers patients with warm professionalism during overnight hours
- Handle confidential patient information with HIPAA compliance
- Coordinate scheduling and maintain accurate medical records
- Assist with administrative tasks including data entry and filing
- Collaborate with nursing staff to ensure seamless patient care transitions
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Strong knowledge of HIPAA regulations and medical terminology
- Proficient with Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing overnight priorities
- Valid Minnesota driver's license (if required for errands)