Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Medical Center! This pivotal role combines exceptional customer service with precise data entry responsibilities in a 24/7 care environment. You'll be the first point of contact for patients during overnight hours, ensuring seamless operations while maintaining HIPAA compliance. We offer competitive compensation, comprehensive benefits, and a supportive culture focused on professional growth.
Responsibilities
- Manage patient check-ins, appointments, and phone communications during overnight hours
- Accurately enter and maintain electronic health records (EHR) data with 99% precision
- Process insurance information and verify patient eligibility using medical software
- Coordinate with nursing staff and physicians for urgent patient needs
- Prepare daily reports and administrative documentation for morning shift handover
- Maintain strict confidentiality of patient information per HIPAA regulations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in medical reception or data entry role
- Proficiency in EHR systems (Epic or Cerner) and Microsoft Office Suite
- Exceptional typing speed (45+ WPM) with 10-key calculator accuracy
- Ability to multitask in high-pressure overnight environments
- Bilingual (English/Spanish) certification strongly preferred