Job Description
Join our dynamic healthcare team as an immediate-hire Night Shift Receptionist at Metro Health Center. This premium opportunity offers a competitive salary, comprehensive benefits, and a chance to make a meaningful impact in our 24/7 patient care environment. We're seeking a professional, detail-oriented individual to manage our front desk operations during evening hours, ensuring exceptional patient experiences while maintaining clinical efficiency.
Responsibilities
- Manage front desk operations during evening shifts (7 PM - 7 AM), including patient check-in/out and appointment scheduling
- Handle multi-line phone system, triage calls, and route to appropriate departments
- Process patient registrations, verify insurance, and maintain accurate electronic health records
- Coordinate with clinical staff to ensure seamless patient flow and urgent response protocols
- Manage inventory of front desk supplies and materials
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year front desk/receptionist experience in healthcare setting preferred
- Exceptional communication and interpersonal skills
- Proficiency with EMR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Ability to remain calm and professional under pressure during emergency situations
- Strong organizational skills with attention to detail
- Flexibility to work nights, weekends, and holidays as required
- High school diploma or equivalent; additional certifications a plus