Job Description
Join our dynamic healthcare team as a part-time receptionist in the heart of Baltimore! We're seeking a warm, organized professional to provide exceptional front-desk support with a flexible schedule that accommodates your lifestyle. Enjoy a collaborative environment where your contributions directly impact patient experiences while advancing your administrative career.
Perfect for students, parents, or professionals seeking work-life balance. We offer competitive pay, paid training, and a supportive culture that values growth. Bring your customer service excellence and join us in making healthcare more accessible in Maryland.
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with professionalism and efficiency
- Schedule patient appointments using our proprietary EMR system
- Maintain organized digital and physical filing systems for patient records
- Coordinate office supplies inventory and equipment maintenance requests
- Assist with billing inquiries and insurance verification processes
- Support administrative team with data entry and document preparation
- Uphold strict HIPAA compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings/weekends (average 20-25 hours/week)
- Basic knowledge of medical terminology a plus