Job Description
Join our dynamic team as a Night Shift Receptionist at MetroLink Solutions! We're seeking a detail-oriented professional to serve as the first point of contact during evening hours. This hybrid role combines exceptional customer service with precise data entry responsibilities in our modern Columbus office. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment designed for night owls who thrive in after-hours settings.
Responsibilities
- Manage multi-line phone system and route incoming calls to appropriate departments
- Perform accurate data entry for client records and operational metrics
- Greet visitors and provide exceptional customer service during evening hours
- Process incoming/outgoing mail and manage office supplies inventory
- Maintain electronic filing systems with zero-tolerance for errors
- Coordinate after-hours facility access and security protocols
- Generate daily operational reports using Microsoft Office Suite
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficient in 50+ WPM typing with 98% data entry accuracy
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional written and verbal communication skills
- Ability to work independently during night shift (10 PM - 6 AM)
- Valid North Carolina driver's license and reliable transportation
- Experience with CRM systems (Salesforce preferred)