Job Description
Join our dynamic team as a Night Shift Receptionist at Metropolitan Solutions Group! This pivotal role combines exceptional customer service with essential administrative support during evening hours. You'll be the first point of contact for our clients, ensuring seamless operations while maintaining a professional and welcoming environment. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a supportive workplace.
Responsibilities
- Manage front desk operations during night shift hours, including greeting visitors and handling incoming calls/messages
- Perform accurate data entry for client information, scheduling, and administrative records
- Coordinate with security personnel to ensure building safety protocols are followed
- Process incoming mail, packages, and deliveries with proper documentation
- Maintain organized filing systems for physical and digital documents
- Assist with basic office tasks like supply inventory and equipment maintenance
- Handle emergency procedures and escalate critical issues appropriately
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in receptionist, administrative, or customer service role
- Proficient in data entry with proven accuracy (minimum 45 WPM typing speed)
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional communication and interpersonal skills
- Ability to work independently during overnight hours with minimal supervision
- Strong problem-solving abilities and attention to detail
- Valid Pennsylvania driver's license preferred