Job Description
Join our award-winning team as a Night Shift Receptionist at Nashville Healthcare Partners! We're seeking a professional, energetic individual to serve as the first point of contact for our patients and visitors during evening hours. This critical role combines exceptional customer service with administrative precision in a fast-paced healthcare environment. Immediate hiring available – start your career journey with us today!
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM), including patient check-in/check-out and appointment scheduling
- Handle multi-line phone system with professionalism, directing calls and taking accurate messages
- Perform administrative tasks: data entry, filing, document management, and report generation
- Assist with patient registration and verification of insurance information
- Maintain secure patient records and confidential information in compliance with HIPAA
- Coordinate with clinical staff for urgent patient needs and emergency protocols
- Ensure reception area is clean, organized, and well-stocked with supplies
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year experience in receptionist, administrative, or customer service role
- Proficiency with Microsoft Office Suite and electronic health record systems
- Exceptional communication skills and professional phone etiquette
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational skills
- Availability to work flexible schedule including weekends and holidays
- Basic knowledge of medical terminology preferred