Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We're seeking a highly organized professional to manage front desk operations while maintaining a calm and welcoming environment. This immediate opening offers competitive compensation and career growth opportunities in one of LA's leading medical facilities.
Responsibilities
- Manage high-volume incoming calls and triage emergency communications
- Coordinate patient check-ins and verify insurance information
- Maintain secure patient records using HIPAA-compliant systems
- Process payments and manage daily financial reconciliation
- Coordinate with medical staff for urgent after-hours requests
- Oversee facility security protocols during night operations
- Prepare daily operational reports for management review
Qualifications
- Minimum 2 years front desk or medical reception experience
- BLS/CPR certification required
- Advanced proficiency in EMR systems (Epic or Cerner preferred)
- Exceptional multitasking and crisis management abilities
- Fluent in English/Spanish bilingual skills required
- Flexibility to work 11 PM - 7 AM schedule with weekend rotation
- Proven track record in patient confidentiality compliance