Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the heart of our operations during critical overnight hours. This immediate opening offers competitive pay, comprehensive benefits, and a supportive environment where your impact is felt 24/7. You'll manage patient check-ins, coordinate emergency protocols, and ensure seamless communication between departments while maintaining a calming presence. If you thrive in fast-paced settings and excel at multitasking, this is your opportunity to shine in a role that truly matters.
Responsibilities
- Manage front desk operations during night shift, including patient check-ins and appointment coordination
- Handle incoming calls, messages, and emergency protocols with precision
- Maintain accurate patient records and documentation using EMR systems
- Coordinate with security and medical teams for overnight emergencies
- Prepare daily reports and ensure HIPAA compliance at all times
- Manage office supplies and equipment maintenance
- Support other departments as needed during overnight hours
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in receptionist or customer service role
- Proficiency with EMR systems and Microsoft Office Suite
- Strong multitasking ability with attention to detail
- Exceptional communication and conflict resolution skills
- Ability to remain calm under pressure during emergency situations
- Flexibility to work independently and make sound decisions
- Valid CPR certification or willingness to obtain