Job Description
Join our dynamic team as a Night Shift Receptionist at CityMed Charlotte, where you'll be the first point of contact for patients and staff during critical after-hours operations. This pivotal role requires exceptional professionalism and the ability to maintain a calm, welcoming environment during night shifts. We offer competitive compensation, comprehensive benefits, and a supportive workplace culture that values your contributions.
Responsibilities
- Manage all incoming calls and patient inquiries during night hours with exceptional professionalism
- Perform patient registration and check-in procedures using our EMR system
- Coordinate with on-call medical staff for urgent patient communications
- Maintain secure patient records and confidential information per HIPAA standards
- Oversee facility security protocols and access control during night shifts
- Prepare daily reports and ensure accurate documentation of night shift activities
Qualifications
- Minimum 1 year receptionist or front desk experience in a healthcare setting
- Proven ability to manage high-pressure situations with composure
- Proficiency in EMR systems and Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision during night hours
- Valid North Carolina driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed