Job Description
Join our dynamic team as a Night Shift Data Entry Receptionist in the heart of New York City! This hybrid role combines precision data management with exceptional client interaction, supporting our 24/7 operations. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your administrative expertise truly shines.
Responsibilities
- Accurately input and maintain critical client data using proprietary CRM systems
- Manage multi-line phone systems with exceptional professionalism during overnight hours
- Process incoming communications (calls, emails, messages) and prioritize urgent matters
- Generate daily reports and analytics for operational leadership teams
- Schedule appointments and coordinate logistics across departments
- Maintain confidential records with strict adherence to HIPAA/GDPR protocols
- Support cross-functional teams during peak operational periods
Qualifications
- Minimum 2 years experience in data entry with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Exceptional verbal/written communication skills
- Ability to work independently overnight shifts (11 PM - 7 AM)
- Strong problem-solving abilities under minimal supervision
- Associate's degree or equivalent administrative certification preferred
- Experience with Salesforce or similar CRM platforms
- Typing speed certification (50+ WPM) required